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1. #Contact alienware software support email how to
2. #Contact alienware software support email install
3. #Contact alienware software support email update
4. #Contact alienware software support email driver

Why am I getting a stick with Version 1507?!?' Get a hold of them AGAIN and say, 'Look, the system shipped with the November Update. Get the USB stick, install/recover the drive.

#Contact alienware software support email update

almost like the slowness of DSL 'corrupts' the update files.įirst CSR says sure, I'll send that right out.

#Contact alienware software support email install

Even explained we were on DSL and downloading 4+ GB of an update is impossible, as it won't install properly. Got a hold of Dell/Alienware and asked them for help, specifically a current recovery USB (meaning, please include the Anniversary Update). Seriously, that Anniversary Update made it go from running like a BEAST to a very expensive paperweight. The very system I'm on now (2016 Alienware 17 R3) HATED the Win10 Anniversary Update.

#Contact alienware software support email driver

Apparently using the Alienware OS Recovery software included with your Alienware can void your warranty.Įdit 2: Requested supervisor email contact, will update with information from supervisorĮdit 3: Anyone have an m15r5 3060 they could try and pull some driver files from for me :PĮdit 4: Added the crucial information of what system this is, and when it was purchasedĮdit 5: Email has been initiated on Dell's support page, no emails received yet. can't even believe what I just read.Įdit 1: After continuing the discussion the rep is now telling me that "The software is recommended by technical support to use using it out any guidance will avoid the warranty"(sic) So. we offer fee-based support." I bought this computer in July of 2021. "Unfortunately (this) is not covered by your warranty. Well, finally after work today I was able to get on the chat with Dell and explained the situation. Since this happened on the weekend I did everything I could to get the system up and running (using Dell's recovery images, a factory Win 11 image, using multiple flash drives and downloads). Recently I had the OS on my m15r5 irrecoverably break while attempting to perform a factory reset with Dell's OS recovery software. Well, it is safe to say that I will NEVER recommend another Alienware product to anyone again.

We welcome everyone and value all of your opinions but attacking another member for their choice in brands will not be tolerated and will result in an immediate ban without warning.

#Contact alienware software support email how to

Please review Alienware's official YouTube channel before asking how to work on your laptop or desktop! Please no selling in this sub-reddit! There are other places for that. If you have a problem please contact Alienware through proper phone support or social media for official support. Everyone is free to make a thread but if you require official support the aforementioned links should be your first posts so that Dell/Alienware can try to fix the problem.Ī community to discuss everything Alienware, from laptops to desktops to gear.This is not an official company subreddit.

There is no official support on this page. You need to contact Dell/Alienware on their official support forum here or on their official Facebook page.

Dell purchased this company and continues to support the Alienware product line and helped develop the Dell XPS line of computers.If you have an official support request or problem, we can not help you with that as we do not work for Dell. Founded in 1996 by Alex Aguila and Nelson Gonzalez, Alienware is a manufacturer of high-end computers, laptops, monitors, virtual reality, and gaming computers.